Follow the links below to download and install your version of Acrobat, and solve common activation and installation problems.
| Acrobat DC (Subscription) | Acrobat 2020, Acrobat 2017 | Trending issues |
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| Other | ||
Enterprise or VIP (Not for Individual Customers) Acrobat Reader DC |
| Common issues |
Follow the links below to download and install your version of Acrobat, and solve common activation and installation problems.
| Acrobat DC (Subscription) | Acrobat 2020, Acrobat 2017 | Trending issues |
|
| |
| Other | ||
Enterprise or VIP (Not for Individual Customers) Acrobat Reader DC |
| Common issues |
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For a specific error code or number, go to Fix errors installing Adobe apps and find the details of the error and common solutions to the error.
For a specific error message without an error code, see the table below.
| Error | Message | Solution |
|---|---|---|
| Installation failed | The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. | See Creative Cloud desktop application 'Installation Failed' error message |
| Installation gets stuck at a random percentage | Installation gets stuck at a random percentage | See How to fix suspended installation errors for Acrobat on Windows and App installation hangs |
| Unsupported OS error | Unsupported OS | See System Requirements for Adobe Acrobat | Pro DC, Standard DC |
| Conflicting application while installing Acrobat | Please close the following applications to continue: | See Close a conflicting application or process |
| Unable to reach or connect to Adobe servers | Unable to reach Adobe servers. Please check your firewall settings, ensure that the time settings on your computer are correct, and try again. | See Unable to reach Adobe servers |
| Error Disk full | Installation done with errors due to low disk space or Installation failed due to low disk space | See Low disk space errors |
| Insufficient disk space | Insufficient disk space. Please check minimum requirements and free up disk space to try again | See Exit codes 30 and 31 - low disk space errors | Creative Suite |
Acrobat Pro 11 Download
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